1. General Information
- AmTrainTrip.com is an independent third-party travel service provider specializing in USA Train Booking and On-Call Train Booking services.
- We do not own, operate, or manage any train services; we facilitate bookings on behalf of customers.
- By using our services, you acknowledge that all bookings are subject to availability and the policies of respective train operators.
2. Booking & Payment Policy
- On-Call Booking: Customers can book train tickets by calling our service number. The availability of seats is subject to real-time updates.
- Payment Terms: Full payment is required at the time of booking to confirm reservations. We accept credit/debit cards and other online payment methods.
- Booking Confirmation: Once payment is processed, a confirmation email with ticket details will be sent to the registered email address.
- Pricing & Fees: The total cost may include additional service charges and fees. Prices are subject to change based on availability and demand.
3. Cancellation & Refund Policy
- Cancellation Requests: Customers must request cancellations by contacting our customer support team.
- Refund Eligibility: Refunds are subject to the cancellation policies of the respective train service providers.
- Processing Time: Refunds, if applicable, may take 7-14 business days to reflect in the original payment method.
- Service Fees: Any service charges paid during booking are non-refundable.
4. User Responsibilities
- Customers must provide accurate personal and contact information for booking purposes.
- Users are responsible for verifying train schedules, ticket details, and other travel-related information before booking.
- Any fraudulent activity, misuse of services, or violation of these terms may result in account suspension or legal action.
5. Limitation of Liability
- AmTrainTrip.com is not liable for any delays, cancellations, or schedule changes made by train operators.
- We are not responsible for any loss, damage, or inconvenience caused due to force majeure events, technical issues, or third-party actions.
- Our liability is limited to the amount paid by the customer for the specific booking.
6. Privacy & Data Protection
- We collect and process customer data in accordance with our Privacy Policy.
- Customer information is used solely for booking purposes and is not shared with unauthorized third parties.
- By using our services, you consent to the collection and use of your data as described in our Privacy Policy.
7. Changes to Terms & Conditions
- AmTrainTrip.com reserves the right to modify or update these Terms & Conditions at any time without prior notice.
- Continued use of our services after changes are posted constitutes acceptance of the revised terms.
8. Contact Information
For any queries related to bookings, cancellations, or these Terms & Conditions, please contact us at:
Website: AmTrainTrip.com
By using AmTrainTrip.com, you acknowledge and agree to these Terms & Conditions. Thank you for choosing our services!
